Product questions
A collection of 5 articles
Will the item be back in stock?
If you want to know whether a specific product will be back in stock, you can
contact our customer service via the contact form. You can also sign up for the
product to receive an email when the product is back in stock again.
Are there more products for my phone?
You can use the filtering under each category to filter out all variants and
colors available for your specific phone model.
To stay updated on upcoming products, you can sign up for our newsletter where
we always inform about new arrivals.
How do I clean my phone case?
To make it easier to clean mobile cases, we have created a simple guide.
1. Clean with a mild grease-soluble soap and lukewarm water. Avoid cleaning
agents that may be too strong and contain bleach.
2. Is the dirt really stuck? If it doesn't come off completely with your hands,
use a microfiber cloth and gently rub.
3. Wipe clean with a dry and clean microfiber cloth, allowing the last bit to
air dry.
4. Keep in mind that some antibacterial and strong cleaning agents can make your
case look cloudy and discolored.
If you have any further questions about how to clean your mobilskal, you can
always contact our customer service, and we will assist you.
How do I put on my screen protector?
1. Clean the screen with the included microfiber cloth
2. Remove the protective film from the sticky side of the screen protector
3. Place the screen protector on your phone. Make sure the phone's holes and
edges align with the screen protector
4. Once you have checked that the protector is positioned correctly, press down
on the screen protector to ensure it adheres properly. If you still have air
bubbles under the glass, you can try to push them out towards the edge using a
plastic card or the included cloth.
Can I buy a new inner shell for my wallet case?
No, unfortunately we do not sell the inner shells for the wallet cases
separately.
